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Privacy Notice

CAMS-care UK is committed to protecting your personal data. This notice explains how we collect, use, and store your data, the lawful basis for processing it, and the rights you have over your personal data.

By using our website or registering for CAMS training, you agree to the terms of this privacy policy regarding your personal data.

Who we are

CAMS-care UK provides training and support in the Collaborative Assessment and Management of Suicidality (CAMS) framework. The CAMS-care UK programme is owned and managed by Navigo Health and Social Care CIC, a not-for-profit social enterprise providing NHS mental health services in North East Lincolnshire.

 

What information we collect

We may collect and store personal information when you:

Use our website or contact us directly

  • Name
  • Email address
  • Organisation name (if applicable)
  • Job role and enquiry details

 

Register for CAMS training through our learning platform (LearnDash LMS)

  • Full name
  • Email address
  • Job title
  • Clinical/professional registration number
  • Organisation or service name
  • Payment details (processed securely via our third-party payment provider — CAMS-care UK does not store your full card information

 

Sign up to our mailing list (via Mailchimp)

  • Name
  • Email address
  • Job title (optional)
  • Organisation (optional)
  • Preferences for receiving updates

 

Lawful basis for processing

We process your personal data under the following lawful bases:

  • Contractual necessity: To deliver CAMS training and issue certification
  • Legitimate interests: To monitor and improve our training offer
  • Legal obligation: To retain records for CPD and reporting purposes
  • Consent: For optional communications, including mailing list updates

You may withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.

 

How your data is used

Your information is used to:

  • Verify your eligibility to complete CAMS training
  • Provide access to the appropriate training content
  • Communicate with you about your booking and ongoing learning
  • Issue certificates
  • Monitor and improve our training offer
  • Send relevant updates if you opt into our mailing list

 

How your data is stored

Your information is stored securely in line with UK GDPR and data protection legislation. Information collected through the learning platform is stored within the LMS and accessed only by authorised members of the CAMS-care UK team.

Mailing list data is stored securely via Mailchimp, a third-party email marketing platform. Mailchimp is certified under the EU-U.S. and UK-U.S. Data Privacy Frameworks, and uses Standard Contractual Clauses (SCCs) to ensure GDPR-compliant data transfers.

We do not share your data with third parties unless:

  • Required to do so by law
  • You provide explicit consent

 

Cookies and external links

Our website may use cookies or similar technologies to enhance user experience and monitor site usage. You will be notified of this when you visit the site, and can manage your preferences via your browser settings.

Our website may also contain links to external websites that we believe are relevant or helpful. Please note: once you leave our site, we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before submitting any personal data.

 

How long we keep your data

We retain your information only for as long as necessary to:

  • Deliver your training
  • Maintain records for certification purposes
  • Meet legal, contractual, or reporting obligations

You can request the deletion of your personal information at any time, unless we are required to retain it for lawful purposes.

 

Your rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct or delete your data
  • Withdraw consent for us to contact you
  • Object to or restrict certain types of processing
  • Raise a concern or complaint about how your information has been handled

To exercise these rights, please contact us using the details below.

 

Contact us

If you have any questions about this privacy policy or how your data is used, please contact the CAMS-care UK team:

Email: navigo.cams-careuk@nhs.net

Address: Navigo House, 3–7 Brighowgate, Grimsby, North East Lincolnshire DN32 0QE

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

Data Protection Lead

Navigo Health and Social Care CIC has a designated Data Protection Lead responsible for overseeing data protection compliance. You can contact them via the details above.

Policy updates

This policy was last updated in July 2025. We may update this page from time to time to reflect changes in how we manage data or deliver training. We encourage you to check back periodically for any updates.